Testimonials

The Doctors and Staff would like to know your opinion. Tell us about your experiences at Greenwood Lake Animal Hospital.
We will post your letters and comments here to share with our clients and friends
Email us at webtoes@optonline.net
THE ABOVE EMAIL ADDRESS DOES NOT GO TO GREENWOOD LAKE ANIMAL HOSPITAL.
TO CONTACT GWLAH PLEASE CALL 973-728-2233

 

 

 

 

 

 

 

 

My name is Mollie. I am a 11 year old Labrador Retriever. I have been a patient of Dr. Louër since I was adopted by my family in 1998. I became very ill while vacationing at the Jersey shore on July 3rd. Due to my emergency, I had to go to another doctor at the beach. This Doctor did not know me and diagnosed my illness incorrectly. Lucky for me my family brought me back home to Dr. Louër. Dr. Louër diagnosed me with pneumonia and saved my life, once again. I am very grateful to Dr. Louër and his wonderful staff. Their kindness, professionalism, and dedication to animals like myself is heartfelt.
Love & Kisses, Mollie

 

Thank you for the lovely card. It meant a lot to us. My husband and I are grateful for all the care and love you gave to our beloved Marcus. I know that he too was grateful for all the love you all showed him. Not only will Marcus be waiting to greet us at the Rainbow Bridge, but he will be waiting for all of you as well.

 

I just want to thank D.V.M. Louër and the staff in Greenwood Lake Animal Hospital for taking care of my precious dog "Pisco" on 1/12/07.
Many thanks! Erika Major

 

To the entire Staff at the Greenwood Lake Animal Hospital, My husband and I would like to thank you for always being there for us! We will forever be grateful for everything you did for Bonsai. We wish you all many, many years of health and success!
Love, Dave and Janet McCullough

 

In Remembrance of Calli
From your little blue eyes at birth~ To your furry teddy bear coat~ Your prancing and happy smile at the door~ Your little wiggle when we went for a walk~ Every day you were with us~ From your little kiss through the wrung of the deck~ Knowing your bark was keeping us safe... Our love for you is overwhelming and forever missed Remembering you each day...
Love, Barbara, Kevin, Jessica and Tyson

 

To all of Ajax's friends and family: Our great constant friend and companion, Ajax, suddenly went into kidney failure three days ago and we had to put him down yesterday. It appears that he contracted Lyme disease even though he had the vaccine (which is only 60% effective) and was asymptomatic as far as we saw. It seems that the disease immediately attacked his kidneys. He loved you all in his sweet, wonderful and sometimes rambunctious way. He brought us joy every day of his life.
-Joanne and Mitch

 

Since I once worked for GWLAH you might think that I am biased, but you can not know any business, organization or doctor's office until you have gone behind the "employees only" door. To say that the doctors at the GWLAH are compassionate and caring is the grossest of understatements. Every pet that sniffs through that door becomes part of the family. The entire staff rejoices when a life is saved and equally mourns when one is lost. When you bring your pet to one of these doctors, you know that they are not just following a checklist to diagnose an illness. There is an expertise that comes from experience and open mindedness that is not present in other animal hospitals. The people of West Milford and the surrounding areas are spoiled because they have this truly best kept secret within arm's reach. Once you travel outside of this area and deal with another vet for whatever the reason, you then realize the treasure that is the Greenwood Lake Animal Hospital. Thank you for always being there for us.
The Gagliano Family.

 

Hi,
This is Jesse James, he is the baby of Brian & Liz Chiandusse. Your nice doctors helped him with a bad ear infection!! He's all better now!
Thanks, Liz

 

Dear Dr. Louër, Dr. Streng, and Staff,
We want to thank you for so many wonderful years of helping us to keep Doogie healthy and happy. We wanted you to know that Doogie passed away on 11-6-2005 at the awesome age of 15 1/2 years old. He was a great dog and he brought us tremendous joy which far outweighs the grief we are experiencing now. You guys are the best and very much worth the ride - since we've moved. We hope to see you again whenever the time is right for a new pet.
Sincerely, the Meyer Family - Jim, Linda, Christain & Hannah

 

Dear Dr. Louër and Staff,
I want to thank you so much for taking such good care of me. I'm very happy that you removed the big cyst. I can run around, play and get around so much better without it. I feel like a million bucks! I also wanted to tell you that both my mommy and daddy are very happy that I am feeling so much better. They think the world of you and your entire staff! Everyone there is so helpful, sweet and very caring and that is very important to them! Well - I got to go - It's Dinner Time! Thanks again!
Love, Delilah & her Mommy and Daddy

 

Thank you all at Greenwood Lake Animal Hospital for doing all you could for our cat Harley. We will miss her dearly. Once again thank you for your quick professional response.
Sean and Michelle

 

This is a Thank You Gift from Barbara and Kevin Norton for Our New Office.

 

This a testimonial of a different sort...it illustrates the effect that one man can have on a young student. Dr. Louër received this letter from a student at Our Lady Queen of Peace School.

Here is Dr. Louërs response.
Dear Nolan, Thank you for your kind letter. I was happy to hear that you are still interested in veterinary science. I remember meeting you years ago and at that time you expressed an interest in animal husbandry. I, too, wanted to be a veterinarian when I was your age. I was always interested in any kind of animal related topics, TV programs, books, etc.
I attended school in Paris France. The education system is set up very differently in Europe. Students are ranked by testing scores and opportunities are doled out according to your grade. After graduating high school, I had to take a placement test specifically for veterinary sciences. I studied hard for this test and was lucky to place among the very top. I selected a seat in a highly regarded preparatory college. At the end of the year, we were tested again. The top students are offered seats in rank order by their preference. Again, I was ranked at the top and got a very coveted place in Alfort University. The students who were not as fortunate as me had to repeat preparatory college and test again.
I studied veterinary science for four years in Alfort. When I was not in school, I would work for various mixed animal practices. This gave me a better understanding of the practice of medicine both with dogs, and cats, and cattle as well. I could implement what I learned and assess areas that I needed to learn more. After the completion of my studies, I sat for final examinations and graduated in 1984. I also had to write a thesis I presented in 1987. I kept working as a relief veterinarian in a few practices in the North of France that I used to visit while in vet school. I became a partner in a practice about 80 miles north of Paris. We were treating mostly dogs and cats, but also taking care of farm animals.
As you know I met my future wife Carol. She lived in America and I wanted to live with her. I sold my partnership and immigrated to the United States. I had to then begin my licensing process again. First, I had to pass an English competency test. After that, I needed to pass the National Veterinary Board test. Once I had my scores, I was able to apply for the Practical examination. And then, after passing that, I needed to pass the New Jersey State Board. As you can see, there were a lot of steps and it took time for me to receive the results from each stage. While I was waiting for results, I attended a post-graduate course at the Animal Medical Center in Manhattan. This was very helpful for me to learn how work was structure here and to meet other veterinarians from all over the world.
I purchased Greenwood Lake Animal Hospital in 1994. I absolutely love my work, treasure my patients, enjoy my clients and appreciate my staff. Being a veterinarian is very hard work both mentally and physically. Human medicine is broken down into specialties and sub-specialties. As a veterinarian, you have to do it all. As a veterinarian, you are helping sick animals, trying to expedite their recovery, making them feel better when they are sick, and preventing disease. Veterinary medicine is an ever changing field where new advances are made regularly. You have to work long hours, but can also be your own boss. I invite you and your classmates to come visit us. I would be happy to give you a tour and introduce you to a few of our patients.
Sincerely, Eric Louër, D.V.M.

 

Thumbs Up and thank you to all the Vets and the entire staff at Greenwood Lake Animal Hospital for all the care given to our dog, Max, throughout his life and his incurable illness. Thank you also for the compassion given to our family at the time of his death.
As featured in the AIM West Milford, 1-25-2008

 

Rosie ~ A Seeing Eye Dog

Rosie was 7 weeks old when she came to us from the Seeing Eye located in Morristown, NJ. She was a 10 pound ball of fluff with a lovely personality. Rosie is a female Goldadore, half Yellow Lab and half Golden Retriever. My husband and I are puppy-raisers for Seeing Eye. Rosie was a member of our family for 17 months. She then returned to the Seeing Eye in Morristown for her formal guide dog training. She was assigned to a trainer for 4 months and did exceptionally well. She passed all required testing, both medical and guide dog requirements with outstanding results. We are very proud that she is now assisting a blind person to navigate the world. We thank Greenwood Lake Animal Hospital, Dr. Louër and especially Dr. Janet Streng who cared for Rosie and donated their services to keep our Seeing Eye puppy healthy and up to date with all her shots. Thank you for the professional and loving care you provided. You were a big part of Rosie's success. We are now raising a new Seeing Eye pup named Gladys, and along with our friends at Greenwood Lake Animal Hospital we look forward to the day she will bring new independence and security to a blind person.

To learn more about Seeing Eye dogs or puppy raising visit :
www.seeingeye.org

Sincere appreciation, Maria & Jeff Gernitis

 

Gifts for the New Office from Ro Surman
Prints on Canvas

 

Did your pet get hurt in some sort of accident? Well if your pet did, the Greenwood Lake Animal Hospital would be the best veterinarian office to go to. Here are some of the reasons why! First, it has to be the CLEANEST office EVER! Second, it has the nicest people who work there, The Receptionists, The Techs, The Boss and well you get what I mean. All the wonderful people who work there are so nice! You will be so happy to know that your animal or animals will be in trustworthy hands. Also, the Greenwood Lake Animal Hospital has such a clean and fun waiting room. It is very clean and has many interesting books for little children who are waiting for their pet or pets to get out of their appointment. Lastly, The Greenwood Lake Animal Hospital has such an amazing amount of supplies, like Animal Food, Frontline, Canned Food and Dog Treats! I hope I convinced you to go to the Greenwood Lake Animal Hospital for your next animal appointment. Trust Me! You will be as happy as I am with the amazing Animal Hospital!
Thank you, Amanda G. - 10 Years Old

 

Dr. Louër,
It has been a month now since Mica crossed over the Rainbow Bridge and there is not a day that goes by that our family does not think about her. Niki still goes to Mica's crate and bed looking for her and Sassy still looks for her to cuddle at night. Quite honestly I also look for her as I walk up the stairs. She was always waiting to go for a ride in the truck. Thank you for helping us through one of the toughest times of our lives. If it wasn't for your compassion and sensitivity towards Mica and us letting her go would have been that much harder. God bless you and your staff for everything you did for Mica and continue to do for all God's creatures that enter your door, two and four legged.
The Yevchak Family - Frank, Pam, Randy, Niki,Sassy, Coco and Spike. PS - It's my understanding there's a Doggie Door in Heaven now...
... BIG enough for a truck to fit through!

 

Hi, I’m Chester the Coyote Dog, but I go by Chester. I would like to share a story with you about what happened to me in the past 9 months. Back at the end of March my owners were going on a school field trip to Florida, and I became sick. So before my owners left they brought me to see Dr. Louër at the Greenwood Lake Animal Hospital. That is when we found out that I had a tumor on my spleen which ended up being cancer. Dr. Louër told my owners that I had to spend the night and have surgery in the morning. Thanks to Dr. Louër and his staff I came through surgery with flying colors. Dr. Louër had explained to my family that he felt he had removed all the cancer, BUT if it came back it would go to my liver. Well at the end of August I had gotten sick again. Dr. Louër did some test and found out that my cancer was back. That was very sad news to my family and I. My family gave me mini goals to look forward to. One was my 14th Birthday. I made it and we had a big birthday party for me. Each month they gave me a different goal. One was in November, when we went to Gettysburg Pa for Remembrance Day (did I tell you I use to do Civil War Re-enactments) I had gotten sick again. Well my family knew that Dr. Louër and the Greenwood Lake Animal was only a phone call away. My family was on the phone so fast that your head would spin. Dr. Louër and his Staff helped my family out and called in a medication that I needed to help through the weekend. I took my medicine and was up and about the next day. I took a long walk in the morning (I enjoyed seeing Gettysburg) and I was able to sit at the roadside and watch the parade. My next mini goal was Thanksgiving, I made it through that fine. Next was my Mom’s birthday. I did that one too. Well of course they told me Christmas was around the corner and I just love Christmas…. I had fun opening up my gifts and enjoyed my family spoiling me. Well then all of a sudden by Monday I wasn’t feeling so hot, I was very tired and couldn’t stand up. Once again my family was on the phone with the Greenwood Lake Animal Hospital. They explained to my family what to do and if I was not feeling any better to bring me in. Well, they brought me in the following day. My family knew in their hearts it was going to be a sad visit. They were told that my condition had gotten worse and I was to weak to continue with my life. So I was put to rest on that day December 28th 2010. If it wasn’t for Dr. Louër and his wonderful Staff I would not have had the extra 9 months with my family. So I want to say “Thank You” to Dr. Louër and his Staff for everything you did for me and my family. So if you are ever looking for an Animal Hospital I recommend Greenwood Lake Animal Hospital.
Thank you for taking the time to read my story. ~ With Love, Chester

 

Dr. Louër,
Thank you for your generous contributions including dental hygiene products for the Military Working Dogs assigned to the 332 ESFG/K9 Kennel that I am aassisting at Joint Base Bald, Iraq.
Please accept this certificate of appreciation for your participation.

Very Truly Yours,
Frank A. Yevchak Jr., Founder
Support Our 4 Legged Soldiers
www.supportour4leggedsoldiers.org
4leggedsoldiers@optonline.net

 

Good Morning,
We want to thank you for your professionalism and the love and care your entire staff have showed us in the last 15 years. You took care of both our dogs, PJ & Ryan from the beginning to the end. A very special thank you to Dr. Janet R. Streng, she always had the right touch or the right words. It was so comforting to know that you were always there.
The Gilligan Family - Jim, Ana, Danny, Kevin and specially PJ & Ryan

 

Thank you so much for handling Amber's cremation. The box her ashes came in and the pawprint stone were wonderful. Here is a pic of her when she was alive that I did. She was my constant joy and I miss her terribly. Glad I still have her mother.
Thank you again.
Sincerely,
Christie E. Sheffe

 

Dear Dr. Louër,
I wanted to write you a short note to let you know how grateful I am that you were there for Cali and me. I can't tell you how much your calm, compassionate and kind manner made such a difficult time so peaceful for us both.
Thank you from the bottom of my heart.
Fondly, Nancy