Newsletter - June 2021


Hello again!


Taking the reins as practice manager with the departure of Jackie Scheuerman, Kristel DeSanto is thrilled to be returning to Greenwood Lake Animal Hospital!
Kristel began her career with GWLAH in 2005 as a receptionist and quickly became receptionist supervisor while attending college in New York City for business administration. She did her internship with the practice and became practice manager upon graduation.
“I’m very excited and happy to be back!” she said. “I’m familiar with the daily operations, with the client communications, but mostly I’m excited to be back with the family that I had left a few years ago.”
Explaining that the hospital has always felt like a second home to her, Kristel said that her priority as practice manager is supporting staff members and helping them develop their skills and talents.
“I love managing the staff,” she said. “I love people. Helping somebody on a professional level gives me the biggest satisfaction.”
While there are some familiar faces, Kristel said she is looking forward to getting to know hospital staff who joined the practice while she was away.
In a curious turn of events, a notebook of managerial tips she started has found its way back to her, after being used and added to by Scheuerman during her tenure as practice manager.
“My handwriting has changed!” she said laughingly of the book. “But it’s even more unique today that I’m learning from that person, where that person learned from my book.”
In addition to her husband, Kristel shares her home with five rescue dogs, one rescue cat, one rescue bearded dragon, a fish tank and the occasional visiting wild yard frog named Frederick.
Welcome back Kristel!

We kindly ask . . .

That you follow our protocols for re-entering the hospital.


Take Your Dog to Work Day

June 26 was Take Your Dog to Work Day, but that's every day for lovely little Myrtle!

Getting them HomeAgain

June marks National Microchipping Month, bringing awareness to providing your pet with a form of permanent identification.
According to HomeAgain pet recovery service, 1 in 3 family pets will get lost and, without ID, 90 percent of lost pets will not return home.
Implanted between the shoulder blades, with a unique identification number, a microchip is the only form of permanent pet identification that cannot fall off, be altered or removed.
Once implanted, the microchip number and pet parent's contact information are enrolled with the company to ensure the pet's family can be located if they get lost.
Greenwood Lake Animal Hospital uses HomeAgain microchips and enrolls your pet in the company's database for you, as part of the implantation fee.
Additionally, HomeAgain offers travel assistance for found pets. If a lost pet is found more than 500 miles away from home, the company will cover up to $500 to have them flown home.
HomeAgain members also have 24-hour access to licensed veterinarians at the ASPCA Animal Poison Control Center.
Call today to schedule an appointment to give your pet their best shot at getting home!

Stay Cool!